Returns and Exchanges

PURCHASE AND RETURN POLICY

Thank you for shopping at The Crafty Tech Guy.  By purchasing our products and services, you are agreeing to abide by our Purchase and Return Policy, Website Terms of Use and Privacy Policy.

Ordering:

Orders may be placed by using our shopping cart system.

Accepted Payment Methods:

Credit Cards including American Express, Discover, Mastercard and Visa

ATM/Debit/Check Card

PayPal

ShopPay

Returns:

Thank you for purchasing our products. We do not offer returns on our wreaths or other handmade products at this time. All our wreaths are handmade. Once they arrive at your home, they are subject to come into contact with pets, cigarette smoke, scented candles, etc., that could keep a future customer from wanting the wreath. 

Exchanges:

Thank you for purchasing our products. We do not offer exchanges on our wreaths or other handmade products at this time. All our wreaths are handmade. Once they arrive at your home, they are subject to come into contact with pets, cigarette smoke, scented candles, etc., that could keep a future customer from wanting the wreath. 

Fraud:

CREDIT CARD FRAUD IS A CRIME AND ALL TRANSACTIONS ARE MONITORED AND LOGGED. THE CRAFTY TECH GUY WORKS WITH LOCAL  LAW ENFORCEMENT AS WELL AS THE FBI.  ALL FRAUDULENT ACTIVITIES INCLUDING CREDIT CARD THEFT, THEFT, IDENTITY THEFT AND MAIL FRAUD ARE PROSECUTED TO THE FULLEST EXTENT OF THE LAW. WE MAY ALSO DISCLOSE INFORMATION WHEN WE BELIEVE THAT THE LAW REQUIRES IT OR FOR THE PROTECTION OF OUR LEGAL RIGHTS. 

Information Automatically Logged:

We use your IP address to help diagnose problems with our server and to detect fraud and administer our web site. 

The Crafty Tech Guy reserves the right to change or amend the return policy and procedures at any time without notification.